Customer Testimonials and Review
Here is what some of our happy customers are saying about us…
(All comments are posted by permission of the customer)
Becky (Castle’s Landscaping), Milton Keynes.
We’ve placed several large orders over the past 12 months, and never been disappointed. Good website. EXCELLENT information about the strengths and weaknesses of the plant stock. Good prices for bulk purchases. Thumbs up! Would recommend.
Just a short note of thanks for the Topiary Swan, it arrived promptly and well-packaged. My wife loves it!
Have used Gardentimberonline several times in the past and always been happy with the quality of plants and the speed of the delivery. In fact recent deliveries have been very well-packaged, even better than usual.
I would just like to praise the Garden Timber Online team for delivering my plants as advertised! I was a little nervous of ordering such large plants online, but I was not disappointed. Many thanks.
Malcolm (Able Garden Services), Northampton.
GPO is a really good company. Customer service is great – quick to answer enquiries on the website or by phone. Delivery took a few weeks, but most of the stuff we ordered was coming from their nursery in Italy, so that was to be expected. Was very happy when it all arrived – nice to find a company that cares about what they are shipping.
Patricia Jones, Hereford.
Great quality at a good price. Our four teenagers use the cabin as a gym and as a place to relax! Thank you.
E. Matthews, Ipswich.
I’d been messed around when buying plants from Suttons.co.uk and from Thompson & Morgan. Suttons failed to delivery anything and what T&M sent me were just poor quality. Took a chance on gardentimberonline.co.uk (which I hadn’t heard of) and I’m glad I did – perennial shrubs were in superb condition, delivered on time and hadn’t dried out.
Good website. Easy to use. Clear descriptions. FAst delivery.
I purchased the Windsor garden office and already i’ve finished assembling it. No damage at all and prompt delivery. I am very pleased.
Delivery takes a while, but its worth it. I know some items can be seasonal, or have to be shipped in from abroad, so I wasn’t annoyed. Also the website is good at explaining the delivery details and managing your expectations.
Hi, thank you very much, Garden Timber Online are the only company we have dealt with that kept their word on prompt delivery!!
Emma (Stead Landscaping), Cowfold.
One of the Garden Timber Online nurseries is just down the road from us, we’ve seen them expanding over the last two years, so finally decided they were worth a go. You can’t just walk in as it’s more of a warehouse than a garden centre, but for our first order we wanted to check out the items before handing over the money, and they said that was fine (also meant we could collect the items immediately and drive out fully loaded). No problems whatsoever, very happy with what we got and will be buying from them again.
Superb customer service and delivery! Thank you. Very pleased with the shed!
P. Hornby, Cornwall.
Good quality plants and good range of choices.
We chose Garden Timber Online as our supplier because of their wide selection of trees and larger plants – most nurserys and garden centres don’t stock these.
Efficient and friendly service. Delivery team handled my order of 5 fairly large fir trees with great care and even with a smile and a joke. Very impressed.
Very friendly staff with helpful advice. Thanks.
Imran, Bognor Regis.
Good website with good information.
Prompt and efficient supply of order – it came in two separate packages on two separate days, but this reduced the price, so happy days.
Adam (TLC Garden Renovations), West Yorkshire.
Very easy online purchase, website was clear about products, prices and delivery options. Everything arrived as agreed and our client is happy with the quality and the results too.